Privacy Policy of Nxeco Sanity Habits Pvt Ltd

Effective Date: February 24, 2025

        This Privacy Policy explains how Sanity Habits collects, uses, stores, and protects your personal data when you visit or make purchases on our website, www.sanityhabits.com . We value your privacy and are committed to ensuring that your personal information is handled securely and transparently, in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

By using our Website, you agree to the collection, use, and sharing of your personal data as outlined in this Privacy Policy.

1. Information We Collect

         We collect personal information that you provide directly to us through various forms on our Website, including when you create an account, make a purchase, subscribe to our newsletter, or contact us. The types of personal data we may collect include:

Personal Identification Information: Name, email address, phone number, billing and shipping address, payment details.

Device and Usage Information: IP address, browser type, device type, operating system, geographic location, and browsing behavior on our Website.

Marketing Information: Preferences for receiving marketing communications, newsletter subscriptions, and responses to promotions or surveys.

2. Purpose of Data Collection

We collect your personal data for the following purposes:

Order Processing: To process and fulfill your orders, including delivering products, managing payment transactions, and providing customer support.
Account Management: To create, manage, and maintain your account on our Website.
Customer Support: To respond to your inquiries, complaints, and provide support related to our products and services.
Marketing and Communications: To send you newsletters, promotional offers, and updates related to our products and services (only if you opt-in).
Legal Obligations: To comply with legal requirements and obligations under applicable laws and regulations.

3. Data Storage and Retention

We will retain your personal data for as long as it is necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once the data is no longer necessary, it will be securely deleted or anonymized.

4. Sharing of Personal Data

We do not sell, rent, or share your personal data with third parties for their own marketing purposes. However, we may share your information in the following circumstances:

Service Providers: We may share your data with trusted third-party service providers who help us in running our Website, processing payments, and delivering products (e.g., shipping companies, payment processors, hosting providers).
Legal Compliance: We may disclose your personal data to comply with legal obligations, enforce our terms of service, or protect the rights, property, or safety of our company, customers, or others.
Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred as part of the transaction, subject to applicable privacy laws.

5. Security of Your Personal Data

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction. These measures include encryption, secure servers, firewalls, and regular audits to ensure that your data is safeguarded.

However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.

6. Your Rights Under GDPR

As a user of our Website, you have certain rights regarding your personal data under the General Data Protection Regulation (GDPR). These include:

Right to Access: You can request access to the personal data we hold about you.
Right to Rectification: You can request the correction of any inaccurate or incomplete data we have about you.
Right to Erasure: You can request the deletion of your personal data, subject to certain exceptions (e.g., if we need to retain the data for legal or contractual reasons).
Right to Restriction of Processing: You can request the restriction of processing of your personal data in certain circumstances.
Right to Data Portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format and transfer it to another data controller.
Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes or based on our legitimate interests.
To exercise any of these rights, please contact us at info@sanityhabits.com.

7. Consent to Processing

By providing your personal data and using our Website, you consent to the processing of your personal data as outlined in this Privacy Policy. You have the right to withdraw your consent at any time by contacting us at info@sanityhabits.com. However, withdrawing consent may limit your ability to use certain features of our Website.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience on our Website. Cookies help us remember your preferences, analyze Website traffic, and personalize content and ads. You can manage your cookie preferences through your browser settings. For more details, please refer to our [Cookie Policy].

9. International Data Transfers

If you are located outside India, please note that your personal data may be transferred to and processed in India. By using our Website, you consent to such transfers, and we will take all necessary steps to ensure that your data is protected in accordance with applicable data protection laws.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data.

11. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, or if you wish to exercise your rights under GDPR, please contact us at:

Nxeco Sanity Habits Pvt Ltd
Email: info@sanityhabits.com
Address: Plot 728/D1, Bandhu Prem CHS Ltd, Sector 7, Near Kirti Nursing Home, Charkop, Kandivli West, Mumbai – 400067, Maharashtra, India